Frequently Asked Questions
We specialize in repairing a wide range of electronic devices, including smartphones, tablets, laptops, and other gadgets.
Yes, we offer a 90 day limited warranty on our repairs. Please check our Warranty Policy for more details.
Repair times vary depending on the type of device and the complexity of the issue. Our team strives for prompt service, and many repairs are completed within a day.
It's advisable to back up your data and remove any passwords or security features to expedite the repair process. Additionally, please bring any relevant accessories or chargers.
Absolutely! We provide free estimates for most repairs. Our technicians will assess your device and provide you with a cost estimate before proceeding with any repairs.
We prioritize the use of high-quality original parts. However, in some cases, where original parts are not available, we use trusted third-party components to ensure the best possible repair.
We specialize in water damage repair. Bring your device to us as soon as possible, and our technicians will assess the extent of the damage and recommend the necessary repairs.
Yes, we provide mail-in repair services for customers who are unable to visit our physical location. Please check our Mail-In page for more details.
Yes, you can inquire about the status of your repair by contacting our customer service at our store locations or you can email support@drphonezatforum.com. We'll provide you with updates on the progress of your device.
Devices not picked up within 30 days may be considered abandoned. Please refer to our Pickup and Abandonment Policy for more information.